Pakistan Telecommunication Company Limited (PTCL) has established its official presence on WhatsApp in order to better communicate with customers and provide them with a convenient and customer-friendly communication channel.
To start using PTCL WhatsApp, customers must first save the PTCL WhatsApp number, which is 033 1218 1218, and then send a message to this number to get the service needed. PTCL WhatsApp is a short, simple and reliable communication tool that will provide instant answers to clients’ frequently asked questions and introduce clients to different options, such as registering complaints, ordering new products or services, etc.
Moreover, consumers can get data on all sorts of packages and discounts, along with getting their bill information and much more. This service will provide round-the-clock facilitation for clients and will help bridge the gap in communication.
Customers will have a more seamless experience as this service will have instant responses to their questions, and they can involve themselves at their own convenience without the need to contact the PTCL helpline.