Customers of United Bank Limited have recently been left in the dark about bank transfers, bill payments, and online purchases that were delivered to them without their knowledge or approval.
Apparently, scores of customers of one of Pakistan’s largest banks have complained that they have lost money in the last few days due to a technical fault with the bank’s services.
The cause of these accidents is unknown, but it is widely assumed that UBL data was compromised.
Debit card hacking, which is done by hijacking ATM machines, is another possible reason. When debit cards are entered into the machine, the information on them is replicated. The card’s key pins are also taken using key loggers, and the cards are then utilized on the internet.
The bank’s employees informed the dissatisfied clients that services are experiencing problems and that the bank is working hard to resolve the problems.
Customers also stated that their cards had been temporarily disabled.
According to reliable sources, UBL’s data was hacked, allowing these transactions to take place. These allegations, however, were not independently validated.
Many customers flocked to Twitter and other social media sites to express their dissatisfaction with the situation.